COVID-19 Update

COVID – 19 Update – May 23, 2022

Dane County, as well as the Oakwood Community, is currently seeing an increase in the number of positive cases of COVID-19. Oakwood Village has recently experienced positive cases of COVID-19 among both staff and residents at Prairie Ridge and University Woods.

If you are not feeling well, are experiencing signs and symptoms of COVID-19, or have come into close contact with an individual who has tested positive for COVID-19, please refrain from visiting our campuses until a later date.

Thank you for your understanding and for helping Oakwood keep the health and safety of our residents and employees our priority.

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COVID-19 Update – March 2, 2022

Effective 12:00am, March 1, 2022, Public Health Madison & Dane County is no longer requiring face coverings in public indoor spaces in light of steadily decreasing COVID-19 case rates and hospitalizations.

As a result of this change, masks are now optional for apartment home residents as well as their guests in the independent living setting. We continue to encourage residents and visitors to wear masks and will continue to require all visitors to our campus to screen in upon entry to our campus via our Accushield kiosks. If guests are experiencing any symptoms of (or have had potential exposure to) COVID-19 they should avoid visiting the Oakwood campuses.

Visitors to any of our health care programs are still required to wear masks when entering our assisted living, memory care and skilled nursing environments, and must also continue screening in when they enter campus.

Oakwood Village staff members will continue to wear masks while on campus in our care programs, common areas and resident living areas, and must continue screening in prior to coming on campus.

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COVID-19 Update – January 1, 2022

Oakwood is currently experiencing positive cases of COVID-19 on our Prairie Ridge and University Woods campuses.

Due to the number of positive cases in the community, we strongly recommend that guests refrain from visiting the Oakwood campuses at this time. Visitors experiencing COVID-19 symptoms or those who have come in contact with someone experiencing symptoms are prohibited from visiting campus.

Oakwood is following guidelines established by the CDC and Wisconsin Department of Health Services regarding regular facility wide testing and criteria regarding employees safely returning to work.

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COVID-19 Update – December 20, 2021

With the holidays upon us it is important to keep in mind the following information as we work together to keep the Oakwood Community safe:

  • While we continue to allow guests on campus, visitors not feeling well should postpone their visit and stay at home.
  • All guests must sign in when they arrive on campus at one of our Accushield kiosks.
  • Everyone – visitors, employees and residents – should wear masks while in common areas of the Oakwood campus. The only situations where you do NOT need to wear a mask are:
  • While in your household or apartment
  • While eating and drinking
  • When in an enclosed space with individuals who are fully vaccinated (defined as two weeks following their second dose of the Pfizer or Moderna vaccine or two weeks following a single dose of the Johnson & Johnson vaccine)

The best thing we can do to protect ourselves and our community from the threat of COVID is to remember the basics; avoid large crowds and public gatherings, wash hands frequently, maintain social distancing whenever possible, and wear a mask.

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COVID-19 Update – December 8, 2021

In response to rising cases of COVID-19 in Dane County, on November 23, 2021 Dane County issued Face Covering Emergency Order #5. This order extends the requirement for individuals to wear masks in indoor public spaces throughout Dane County from Saturday, November 27, 2021 through January 2, 2021.

In order to maintain compliance with this Emergency Order, we ask all residents, visitors, and employees to please continue wearing masks or approved face coverings while indoors on the Oakwood campus. Consistent with current practices, face coverings do not need to be worn while residents are in their household or living unit, and may be removed while eating and drinking.

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COVID-19 Update – August 18, 2021

Dane County health officials have re-imposed an indoor mask mandate for the County effective Thursday, August 19, 2021, requiring all individuals over the age of two (regardless of vaccination status) to wear a face covering or mask when in an enclosed building with other people not members of their household.

Oakwood is requiring visitors to wear a mask at all times while indoors on the Oakwood campuses, regardless of vaccination status. Residents are also asked to wear a mask at all times while indoors on campus (outside of their own apartment home or suite).

Oakwood staff will continue to wear masks at all times on campus outside of their individual offices (if applicable).

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COVID-19 Update – July 30, 2021

Due to a recent slight increase in Dane County COVID-19 positivity rates, Oakwood is once again asking residents living in our apartment homes and care programs to wear masks when in common areas of our campus outside of their apartment home, regardless of vaccination status.

All Oakwood staff continue to be required to wear masks while on campus. Staff members providing direct resident care are also required to wear a face shield and goggles.

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COVID-19 Update - June 4, 2021

As a reminder, if visitors are experiencing COVID-19 symptoms or have come in contact with someone experiencing symptoms, they may not come on campus regardless of vaccination status. We remind everyone to practice proper handwashing throughout the visit, including washing hands and/or use of hand sanitizer when visitors come on campus and as they leave campus.

In accordance with Wisconsin DHS guidelines, visitors are not allowed in the assisted living, memory care and skilled nursing programs during designated meal times. Apartment residents are welcome to have a limited number of guests in their apartment throughout the day, however, at this time our dining venues remain open to residents only.

Thank you for your understanding and continued patience as we continue to slowly lift restrictions on visitors and gatherings. We encourage you all to safely spend time with friends and loved ones this summer while asking that you continue to do your part to help keep our community safe.

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COVID-19 Update - June 2, 2021

Dane County’s mask mandate and limits on public gatherings expires on Wednesday, June 2nd.

Due to additional regulations at Oakwood as a health care community, and in an effort to protect the population we serve, please understand we will lag behind the lifting of restrictions in the broader community and continue to take a cautious approach to re-opening.

As of Wednesday, June 2, 2021:

  • Apartment home residents who are vaccinated and visitors who are vaccinated no longer need to wear masks in common areas of the Oakwood campus.
  • We will begin to transition to full capacity in our dining venues, worship spaces, and life enrichment programs and lift visitor restrictions at meal time in the independent living setting.
  • Unvaccinated residents and unvaccinated visitors should continue to wear masks in common areas.
  • We will continue to screen all employees and visitors at our campus entrances using our Accushield kiosks.
  • COVID protocols for Oakwood employees will remain in place. All employees will continue to wear masks throughout our two campuses at this time.
  • At this time, all COVID precautions and protocols remain as-is for employees, residents and visitors in our skilled nursing, memory care and assisted living programs. Apartment home residents visiting in these areas must mask while in them. We will await further guidance from the CDC and Wisconsin Department of Health Services before adjusting our protocols in these care settings.

Thank you for your understanding and continued patience as we continue to slowly and safely lift restrictions at Oakwood.

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COVID-19 Update – March 24, 2021

As we continue to safely open our two campuses in accordance with the guidelines provided by the CDC and Wisconsin Department of Health Services (DHS), we are pleased to share with you Oakwood is now allowing visitors and offering limited tours on our two campuses.

Visiting hours are 10:00am-7:00pm daily, and guests must check in and out at our screening kiosks and adhere to the core principles of COVID-19 infection prevention, including washing hands regularly (including both before and after a visit), wearing a mask at all times on campus, and maintaining social distancing.

We’ve missed seeing friends and family on our two campuses and are excited to safely welcome guests back to Oakwood!

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COVID-19 Update - March 10, 2021

Following the latest CDC guidelines regarding how vaccinated individuals can safely visit with one another, we have received a number of questions regarding Oakwood’s visitor policy.

While we are encouraged by the loosening of restrictions and the number of individuals vaccinated at Oakwood and in the community, please understand that we are continuing to follow guidelines specific to long term care communities. These guidelines are provided by the Department of Health Services of Wisconsin and by Dane County. At this time, long term care communities are still not open to general visitation.

We anticipate updates to our visitor policy in the near future. Meanwhile, please continue to be patient, diligent and be sure to follow recommended safety precautions such as wearing masks and social distancing.

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COVID-19 Update - February 11, 2021

Following a second round of vaccinations on both Oakwood campuses last week, the majority of Oakwood’s direct caregivers and health care residents (those living in skilled nursing, memory care and assisted living) have received two doses of the COVID-19 vaccine. Others have received their first dose and are scheduled for a second dose in early March. These vaccines were administered by CVS Pharmacy staff as part of Oakwood’s participation in the Pharmacy Partnership for Long-Term Care Program.

This week the Oakwood Pharmacy received its first shipment of vaccines and has begun the process of offering vaccinations directly to apartment home residents. The Pharmacy is contacting apartment home residents on both campuses, beginning with the oldest residents, and scheduling appointments. By the end of the week we anticipate approximately one third of our apartment home residents will have received their first dose through the Oakwood Pharmacy. We will continue to request orders of the vaccine until all Oakwood residents have had the opportunity to receive two doses.

In the meantime, apartment home residents are encouraged to get vaccinated through their health care provider if offered the opportunity. Please bring your vaccination card to the main desk once you have received your second dose so we have a record of your vaccination.

Oakwood continues to experience no positive resident cases of COVID-19 on either campus. We are currently restricting visitors on our campuses in order to protect our community, although family members may schedule a visit for loved ones in our health care programs through the Safer Visits program under the guidelines provided by the Wisconsin Department of Health Services (DHS).

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COVID-19 Update – January 29, 2021

Oakwood is in the process of vaccinating our community as a participant in the Pharmacy Partnership for Long-Term Care Program. Through this program, vaccines are distributed to nearby locations of national pharmacy chains, which then coordinate distribution with area long term care providers. We are partnered with CVS Pharmacy.

By the end of next week, skilled nursing residents will have received a second dose of the vaccine, and assisted living residents as well as the majority of our staff will have received at least one dose of the vaccine.

On January 19, 2021, the Wisconsin Department of Health Services (DHS) announced adults over the age of 65 will be eligible to receive the COVID-19 Vaccine beginning January 25, 2021.

We are checking in regularly with CVS Pharmacy for updates on when we will receive first doses for the residents of our apartment homes. As of today, a vaccination date has not been established for independent living residents on either Oakwood campus.

In addition, the Oakwood Pharmacy has submitted an application to directly receive doses of the vaccine and administer doses directly to our independent living residents. Our application was approved, and we await an update as to when doses might be available for our apartment home residents through our own pharmacy. We will pursue whichever route – distribution through CVS or the Oakwood Pharmacy – is available first.

Please know we will communicate updates with residents and families as we receive them. In the meantime, residents are encouraged to receive the vaccine through their hospital system if they have the opportunity.

Oakwood currently has no positive resident cases of COVID-19. We continue to restrict visitors to our campuses in order to protect our community, although family members may schedule a visit for loved ones in our health care programs through the Safer Visits program under the guidelines provided by the Wisconsin Department of Health Services (DHS).

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COVID-19 Update – January 22, 2021

Oakwood currently has no positive resident cases of COVID-19 on either of our two campuses. We continue to restrict visitors to our campuses in order to protect our community, although family members may schedule a visit for loved ones in our health care programs through the Safer Visits program under the guidelines provided by the Wisconsin Department of Health Services (DHS).

Oakwood is in the process of vaccinating our community through the Pharmacy Partnership for Long-Term Care Program. DHS is providing direction to pharmacies and care providers regarding who receives vaccines and when.

As of today, residents in skilled nursing, residents in assisted living and memory care, and health care personnel have been approved to receive the vaccine. To date, Oakwood has provided a first round of vaccine shots to over 100 residents in our care programs and over 280 caregivers. A second dose is scheduled to be administered to these individuals within the next 15 days. First doses will also arrive shortly for any health care residents or employees who have not yet received the vaccine.

Adults ages 65 and older are approved to receive the vaccine beginning January 25, 2021. We are awaiting updates from our pharmacy provider as to when vaccines will be available for independent living residents. We will provide additional details to apartment home residents and their families as soon as more information becomes available.

As always, residents and families are invited to call our telephone hotline at (608) 230-4417 or send us a message via our website with questions or for additional information.

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COVID-19 Update – January 5, 2021

Oakwood is currently experiencing positive cases of COVID-19 on our Prairie Ridge and University Woods campuses.

This week, both campuses are receiving their first shipments of vaccines and are making them available to skilled nursing residents and employees according to the guidelines provided by the Pharmacy Partnership for Long-Term Care Program and Wisconsin Department of Health Services.

We will continue to offer vaccinations to our residents and employees as supplies become available and as directed by Wisconsin Department of Health Services.

As always, residents and families are invited to call our telephone hotline at (608) 230-4417 or send us a message via our website with questions or for additional information.

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COVID-19 Update – December 15, 2020

Oakwood Village is currently experiencing positive cases of COVID-19 on our Prairie Ridge and University Woods campuses.

Please note that scheduled visits coordinated through our Life Enrichment team are currently on hold as we strive to protect our community. Please contact your Life Enrichment representative if you have questions regarding visit options with your loved one.

Oakwood is following guidelines established by the CDC and Wisconsin Department of Health Services regarding regular facility wide testing and criteria regarding employees safely returning to work.

We continue to monitor developments related to the COVID-19 vaccine availability and allocation. The Oakwood Pharmacy has completed all necessary enrollment forms through the Wisconsin Department of Health Services and plans are in place for vaccine distribution when available.

As always, residents and families are invited to call our telephone hotline at (608) 230-4417 or send us a message via our website with questions or for additional information.

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COVID-19 Update – November 4, 2020

Oakwood Village is currently experiencing positive cases of COVID-19 on our Prairie Ridge and University Woods campuses.

Please note that scheduled visits coordinated through our Life Enrichment team are currently on hold as we strive to protect our community. Please contact your Life Enrichment representative if you have questions regarding visit options with your loved one.

Oakwood is following guidelines established by the CDC and Wisconsin Department of Health Services regarding regular facility wide testing and criteria regarding employees safely returning to work.

As always, residents and families are invited to call our telephone hotline at (608) 230-4417 or send us a message via our website with questions or for additional information.

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COVID-19 Update – October 26, 2020

Oakwood Village is currently experiencing positive cases of COVID-19 on our Prairie Ridge and University Woods campuses.

Please note that scheduled visits coordinated through our Life Enrichment team are currently on hold as we strive to protect our community. Please contact your Life Enrichment representative if you have questions regarding visit options with your loved one.

Oakwood is following guidelines established by the CDC and Wisconsin Department of Health Services regarding regular facility wide testing and criteria regarding employees safely returning to work.

As always, residents and families are invited to call our telephone hotline at (608) 230-4417 or send us a message via our website with questions or for additional information.

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COVID-19 Update – September 11, 2020

Oakwood Village is currently not experiencing any positive resident cases of COVID-19. Other than isolated individual cases, Oakwood has not experienced multiple positive resident cases of COVID-19 since April, 2020.

We remain focused on protecting the health of our community and continue to follow recommended guidelines as provided by the CDC, Wisconsin Department of Health Services (DHS), and Dane County Public Health. In summary, these guidelines include:

  • Limiting visitors on campus to scheduled weekly outdoor visits, coordinated by our life enrichment team
  • Employees and residents wearing masks while in common areas of campus (unless outdoors) and practicing social distancing
  • Limiting dining in our campus bistros to 25% capacity in the apartment home setting while continuing to offer complimentary meal delivery to all campus residents
  • Offering salon/barber and fitness room opportunities to residents in accordance with Wisconsin DHS guidelines
  • Providing individual life enrichment opportunities to residents in our care programs, and offering small group, socially distanced life enrichment opportunities to our apartment home residents (i.e. fitness, discussion group, book club opportunities)

Oakwood continues to use technologies such as our in-house television station and community app to engage with residents and provide learning and entertainment opportunities. We are awaiting guidance from Wisconsin DHS on offering indoor visits on our campuses, and anticipate offering these opportunities soon.

As always, feel free to reach out to us via our website or leave a message on our dedicated COVID-19 phone line if you have questions or need assistance.

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COVID-19 Update - July 22, 2020

Dane County requires that everyone age 5 and older wear a face covering or mask when in any enclosed building where other people, except for members of the person’s own household or living unit, could be present. This order is consistent with Oakwood’s request that all residents and employees wear masks when on the Oakwood campus.

We continue to ask all residents to wear face coverings when indoors. The nose and mouth should be covered. The Executive Order does make exceptions for “individuals with a medical condition, mental health condition, or disability that prevents them from wearing a face covering.”

All health care employees are required to wear a surgical mask on while campus.

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COVID-19 Update - July 20, 2020

Note that Oakwood currently has three employees not scheduled to work who have notified us they have tested positive for COVID-19. Once we are notified an employee has tested positive, the individual is removed from the schedule and, per the CDC and Wisconsin Department of Health Services, is not allowed to return to work until they either:

  • have been symptom free for 72 hours and at least 10 days have passed since symptoms first appeared
  • have been symptom free for 72 hours and have had a negative COVID-19 test result

We continue to actively monitor all residents for signs and symptoms of COVID-19, and have a plan in place to test, isolate and provide care to our residents, should any individuals exhibit symptoms.

Prior to each shift, employees continue to be screened using guidelines provided to us from the CDC and Wisconsin Department of Health Services to ensure they are not exhibiting any known COVID-19 symptoms. Any employees who exhibit signs upon screening or develop symptoms during a shift are immediately sent home. At that point, they are directed to quarantine at home. This process is also followed for outside vendors and agency workers, though these visits are extremely limited and only allowed if deemed necessary by the Vice President of Campus Operations.

We also conduct regular cleaning that follows, and in some cases exceeds, all state and federal guidelines. Since March we have increased the daily volume of cleaning done in common, clinical and residential areas.

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COVID-19 Update - July 9, 2020

We were recently informed that a staff member of Tabor Oaks at Oakwood Village University Woods has tested positive for COVID-19. The employee has not worked at Oakwood since June 24, 2020. The individual will not be allowed to return to work until they have completed a 14-day quarantine period, as required by the CDC and Wisconsin Department of Health Services.

We will continue to actively monitor all residents for signs and symptoms of COVID-19, and have a plan in place to test, isolate and provide care to our residents, should any individuals exhibit symptoms.

Prior to each shift, employees continue to be screened using guidelines provided to us from the CDC and Wisconsin Department of Health Services to ensure they are not exhibiting any known COVID-19 symptoms. Any employee who exhibits signs upon screening or develop symptoms during a shift are immediately sent home. At that point, they are directed to quarantine at home. This process is also followed for outside vendors and agency workers, though these visits are extremely limited and only allowed if deemed necessary by the Vice President of Campus Operations.

We also conduct regular cleaning that follows, and in some cases exceeds, all state and federal guidelines. Since March we have increased the daily volume of cleaning done in common, medical and residential areas.

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COVID-19 Update June 23, 2020

The Prairie Ridge employee who had previously tested positive for COVID-19 has now completed their 14-day quarantine period, is asymptomatic, and has met Wisconsin DHS requirements to safely return to work. There are no positive cases of COVID-19 on either Oakwood campus.

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COVID-19 Update – June 22, 2020

We recently received notification that an employee of Oakwood Village Prairie Ridge tested positive for COVID-19. The employee does not work in a direct care area and has not worked on campus since June 10, 2020. She did not have contact with any residents on that day. We are working with the local public health department to conduct contact tracing to determine if any other employees may have been exposed, and will follow guidance from the Public Health Department, Wisconsin Department of Health Services (DHS), Centers for Medicare and Medicaid Services (CMS), and the Centers for Disease Control (CDC).

We have not experienced any positive cases of COVID-19 on the University Woods campus in over a month.

As always, if you have questions regarding precautions being taken at Oakwood or need to reach a staff member, please contact us at (608) 230-4417.

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COVID-19 Update - May 19, 2020

As you are likely aware, as of May 13, 2020, the Governor’s Safer at Home Order was struck down by the Wisconsin Supreme Court. While this may impact workplaces outside of Oakwood, we remain committed to protecting the health of our community.

As businesses begin to open back up in our area, please know we intend to continue to follow best practice guidelines as published by the CDC and the Wisconsin Department of Health Services, both of which currently state that health care communities such as Oakwood should continue to restrict all visitors and non-essential health care personnel, except for certain compassionate care situations, such as end-of-life visits. These guidelines drive the decisions made for communities like ours, and are intended to help protect the residents we serve.

We apologize for this continued inconvenience. Know our highest priority at this time is keeping our community safe. We look forward to welcoming visitors back as soon as safely possible without jeopardizing the safety of our residents.

Although in-person visits continue to be restricted, we invite you call our telephone hotline at (608) 230-4417 if you need help arranging for a FaceTime or Skype visit with family or friends. You are also invited to send a message via the ThriveMail page on our website at www.oakwoodvillage.net/thrivemail

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COVID-19 Update – Thursday, May 7, 2020

Happy Mother’s Day to all the moms out there! As we celebrate Mother’s Day on Sunday, May 10th, please understand we are still not allowing visitors on campus at this time. If you would like to send flowers or gifts to someone living at Oakwood, these can be dropped off at the main campus entrance, and we will gladly deliver these items.

We are also happy to help arrange a FaceTime or video call with. Contact our hotline at 230-4417 if you need assistance arranging communication.

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COVID-19 Update – Wednesday, May 6, 2020

There are currently no positive cases of COVID-19 at Oakwood. We will notify employees, residents and families should there be any future cases on either of our campuses.

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COVID-19 Update – Wednesday, April 29th

On Monday, April 27, the CDC expanded signs to watch for as indications of possible COVID-19 symptoms. These symptoms include a fever, cough, shortness of breath, sore throat, chills, repeated shaking with chills, muscle pain, headache, or a new loss of taste or smell. Oakwood has updated its screening tools and is reviewing these symptoms with individuals prior to entering campus.

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COVID-19 Update – April 15, 2020

The CDC has recommended that if you have to leave home (for example, for an urgent medical appointment), you wear a mask.

Click here for more information from the CDC on how to properly make, wear, and wash a homemade mask, with or without a sewing machine. You can also use a scarf or bandana to cover your mouth and nose.

The CDC does not recommend that gloves be worn in public. Please know that it is much more effective to regularly wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol. Avoid touching your eyes, nose, or mouth. Try to carry hand sanitizer and to always clean your hands after touching objects or surfaces that may be contaminated.

What many do not realize is that touching multiple surfaces with gloves actually increases the chances of contamination. Gloves should be worn for a specific activity and then properly removed and your hands washed. If you touch a grocery cart with gloves, then wear those same gloves while driving your car, pushing elevator buttons, and turning doorknobs, you may have potentially contaminated the gloves along the way, and transported those microorganisms onto all those surfaces. If you do wear gloves, please click here for information on the proper removal.

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COVID-19 Update – April 13, 2020

We are sharing these reminders from the Centers for Disease Control and Prevention (CDC) and Wisconsin Department of Health Services (DHS) for everyone to review and remember. These are important reminders, whether you live at Oakwood or elsewhere!

  • Wash your hands regularly for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Stay at least six feet away from other people.
  • Stay at home as much as possible.
  • Clean frequently touched surfaces and objects daily (e.g., tables, counter tops, light switches, doorknobs, and cabinet handles).

Also, with the warmer weather, many people are enjoying the chance to get outside and get fresh air. Please remember to practice social distancing and remain six feet away from others while walking outside and whenever you leave your home.

If you are an Oakwood resident, we encourage you to have meals delivered to you by Oakwood staff instead of going out in the community. Family members, friends, and grocery stores may drop items off for you at our Main Entrance and Oakwood staff will deliver these items to your door. If you are feeling ill, please contact a member of our Health & Wellness Team.

Thank you for all you do to protect the health of our residents and our community!

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COVID-19 Update – April 10, 2020

This year, unfortunately many Easter gatherings and traditions will not take place as usual due to the COVID-19 pandemic. However, we want to do all we can to keep you connected to your family and friends at Oakwood.

If you know of someone living at Oakwood, or just want to brighten someone’s day, did you know you can send messages to Oakwood via ThriveMail? Just click on the “Send a Message” banner on our home page and create a message. You can even upload a photo if you like. We’ll want to know if the message is for someone specific, if we can share the message with the Oakwood Community, or both. With your permission, we’ll share your note for all to see on our in-house television station!

We can also help arrange for a Skype or FaceTime visit with your family member at Oakwood. Simply call our hotline at (608) 230-4417 and we will follow-up with you and schedule an appointment.

We enjoy and appreciate your messages of love and support at this time. Thank you!

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COVID-19 Update – April 9, 2020

Please note, Oakwood is currently experiencing positive cases of COVID-19 on the University Woods campus. We have quarantined residents experiencing COVID-19 into an isolated wing in our skilled nursing facility with staff dedicated to their care. This includes a RN and CNA on each shift, along with housekeeping and therapy staff. These caregivers are not serving other residents. Staff is wearing appropriate personal protective equipment. We are currently not experiencing any shortage of personal protective equipment.

Any ill employees are not working and are only able to return to work if they meet the criteria established by the CDC and Wisconsin Department of Health Services.

We continue to screen all staff upon entering University Woods at the Heritage Oaks entrance. This screening process includes taking temperature and screening questions as recommended by the CDC and Wisconsin Department of Health Services. We are not allowing any visitors or outside providers that are not essential, with the exception of end of life support.

Know that we continue to take every possible precaution to manage and contain COVID-19. We are in constant contact with local and state health officials and following CDC guidelines as they are updated. We will continue to provide updates as we adjust our policies according to CDC recommendations.

As the country goes through this together, we are confident we will effectively manage this crisis with the support of our employees, residents, and their families.

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COVID-19 Update – March 27, 2020

Please note, per the direction of public health officials Oakwood is not allowing visitors to our campuses at this time. Please help protect our community by not attempting to visit our campuses.

In an effort to protect our community, we are asking all residents to remain in their apartment and practice social distancing. Group-based life enrichment programs have been cancelled, and our dining rooms are offering delivery options only. All employees are being screened as they enter campus.

We are doing all we can to support residents while these restrictions are in place. A few unique services we are offering at this time:

  • Delivering resources to apartments such as books, art kits, sketchbooks, and yarn
  • Placing check in calls offering assistance connecting with family on Facetime or Skype
  • Delivering meals and groceries around campus
  • Assisting with voter registration and requesting permanent absentee ballots
  • Communicating and televising educational programs and exercise classes through our community app and streaming on our in-house television channel. Specifically:
    • Making residents aware of websites where they can watch the opera, Broadway, etc.
    • Promoting brain fitness apps and distributing brain fitness packets to work on
    • Offering televised instructor-led exercise opportunities and broadcasting exercise classes live (led by fitness specialist, no attendees)
    • Live streaming our church services (led by a chaplain, no attendees)

If you live in the area, one thing family members can do to help is assist with grocery shopping or ordering it for their loved one to be delivered at Oakwood. If you pick up items for them, please know you will be asked to leave the delivery at the door and Oakwood staff will deliver the items to the resident apartment. This would be helpful to our staff while also reducing the risk of exposure to our residents.

If you or your loved one would like to take advantage of any of these services, please call our Resident and Family hotline at (608) 230-4417 and leave a message. You may also leave a message for a family member or request assistance by leaving a message for us on the Contact Page of our website www.oakwoodvillage.net/contact.

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COVID-19 Update – March 24, 2020

Oakwood is not allowing visitors to our campuses at this time. Please help protect our community by not attempting to visit our campuses.

For those of you with loved ones living at Oakwood, please know residents have been asked to remain in their apartments. Meals are available for delivery and, for those using the Oakwood Pharmacy, medications can be delivered as well.

If you would like to check in on someone living at Oakwood, please call or email. You may also consider sending flowers, food, a card, note or letter and we will deliver the items to them. If you have a loved one or friend living in one of our care programs, we will gladly read notes or letters to them.

Finally, if you would like to arrange to Skype or Facetime with a resident, please call our Resident and Family hotline at (608) 230-4417 and leave a message, and we will follow-up to make the necessary arrangements.

While we have discontinued group programming for the safety of our residents, we continue to provide one-on-one visits and offer in room activities such as art kits, newspapers, books, etc. upon request.

Thank you for your continued support as we work hard to keep Oakwood safe!

Again, if you have a question for Oakwood staff about how we are addressing COVID-19 in our community or have a specific concern about a family member, you may call our Resident and Family hotline at (608) 230-4417, or continue to check our website for future updates.

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COVID-19 Update – March 18, 2020

As a reminder, per the direction of health officials Oakwood is not allowing visitors to our campuses at this time. Please help protect our community by not attempting to visit our campuses.

We are seeing community spread of COVID-19 in Wisconsin and need to be sure our residents and families are taking this threat seriously. Social distancing will help keep you, your family, and our community from increased risk of exposure. Please review and adhere to these important reminders:

IF YOU FEEL SICK, stay home. Contact your medical provider.

IF YOU OR SOMEONE IN YOUR HOUSEHOLD HAS TESTED POSITIVE for the coronavirus, keep the entire household at home for a minimum of 14 days. Contact your medical provider or Oakwood’s Health and Wellness staff via telephone.

IF YOU ARE AN OLDER ADULT, stay home and stay away from other people.

IF YOU ARE A PERSON WITH A SERIOUS UNDERLYING HEALTH CONDITION that can put you at increased risk (for example, a condition that impairs your lung or heart function or weakens your immune system), stay home and away from other people.

AVOID SOCIAL GATHERINGS in groups of more than 10 people. Please understand and respect that Oakwood has canceled all group activities until further notice.

Avoid eating or drinking at restaurants – USE PICKUP OR DELIVERY OPTIONS. Oakwood has suspended all group dining services and is providing delivery and pickup options in all dining venues.

AVOID DISCRETIONARY TRAVEL, such as shopping trips and social visits (including family).

DO NOT VISIT hospitals, nursing homes, assisted living, or other senior communities.

PRACTICE GOOD HYGIENE:

  • Wash your hands, especially after touching any frequently used item or surface.
  • Avoid touching your face.
  • Sneeze or cough into a tissue, or the inside of your elbow.

If you have a question for Oakwood staff about how we are addressing COVID-19 in our community or have a specific concern about a family member, you may call our Resident and Family hotline at (608) 230-4417, or continue to check our website for future updates.

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COVID-19 Update – March 16, 2020

Per the direction of CMS, and for the safety of our residents and employees, Oakwood is asking all members of the community, vendors, and non-essential health care personnel to not visit our campuses at this time. Exceptions will only be made for certain compassionate care situations, such as end-of-life visits. All other visitors will not be allowed on campus, until further notice. Screening is being conducted at our main entrances to ensure compliance with this request.

We have canceled all community events, large group on-campus events, non-medically necessary appointments, and large dining opportunities to help prevent the spread of infection.

Oakwood is not offering campus tours at this time and community volunteers are being asked to remain at home.

We have notified the City of Madison that, in an effort to protect the health of our residents and employees, we will not be able to serve as a polling location in April.

Oakwood is following an established Emergency Preparedness plan, and has an Emergency Preparedness committee. This committee is meeting daily to review the current state of affairs regarding COVID-19, monitor the health of residents and staff, monitor how visitors access campus, promote hand and respiratory hygiene, and monitor supplies. The committee’s action steps are based on 2020 Guidance provided by the Wisconsin Department of Public Health, Centers for Disease Control, and the Centers for Medicare and Medicaid Services.

We have also created an information line for families and residents that may have specific questions regarding Oakwood and precautions related to COVID-19. Feel free to call (608) 230-4417 for the latest information or to leave a message for staff.

Thank you for your continued patience and support as we focus on protecting our residents and employees.

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COVID-19 Update – March 13, 2020

At the recommendation of health authorities, Oakwood is restricting all visitor access to campus, effective immediately, until further notice. Marketing tours, off-campus volunteer opportunities and large community events will not be offered at this time.

Thank you for supporting our restriction on visitors and helping to protect the health of our community.

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COVID-19 Update – March 12, 2020

Given the growing concern about COVID-19 and precautions throughout our area, we want to take a moment to reassure our residents, employees, volunteers, and all those associated with Oakwood that we remain informed and prepared to respond to this virus as needed.

We are discouraging visitors to our campuses at this time. While we strive to be a welcoming community, we can limit the risk of exposure to residents and employees by limiting the traffic on our campuses. Public events open to the community greater Madison Community at University Woods and Prairie Ridge are cancelled until further notice. Do not visit Oakwood if you are experiencing a fever, cough, shortness of breath, or flu-like symptoms. Thank you for your understanding.

Please know that our staff is accustomed to managing the spread of influenza or norovirus and protocols are in place to prevent the spread of illnesses like COVID-19. The proactive steps we have put in place to reduce the risk associated with this virus thus far include:

Posting signage at the entrances to our campuses discouraging visitors, encouraging proper handwashing, and identifying the signs of COVID-19

Increasing the frequency and intensity of cleaning in common areas (such as handrails, door handles and restrooms) throughout our campuses

Increasing the number of hand sanitizer availability throughout campuses

Stocking up on additional cleaning supplies and personal protective equipment

Encouraging employees who are not feeling well to stay home and instructing supervisors to send employees home if signs of the flu present themselves

Our care staff is receiving regular communication from the Center for Disease Control & Prevention (CDC), the Wisconsin Department of Health Services (DHS), and the Centers for Medicare & Medicaid Services (CMS) and implementing recommendations as needed.

Plans are in place should additional cases of COVID-19 be identified in the Dane County area which could include cancelling on-campus events and greater restricting of access to our campuses. We will update you if/when this is needed.